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 Hawaiian Slack Key Guitar / Hawaiian Music
 Warning-Ports of Paradise-Buyer Beware!
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bluespiderweb
Akahai

USA
91 Posts

Posted - 06/10/2004 :  8:49:10 PM  Show Profile
Aloha all,
I wanted to warn potential customers of this website:
http://www.portparadise.com/catalg2a.html
They have a mail order catalog of Hawaiian music.
I placed an order through the mail on 2/27/04 for a cassette of the Kahumoku Brothers "More Than Words Can Say" which they list on their website for $8.95 plus shipping and handling, total $12.75. I sent them a postal money order in that amount. Their website says allow 6 weeks for delivery. I sent a couple of emails first, but got no response. I made a bad decision and sent the order anyway.
After about 8-10 weeks, I emailed them again, and in total about 3 times since I sent the order, but still no reply.
I feel bad for telling a couple of fellow Taropatch members about the find of the Kahumoku Brothers cassette. I don't know if they ordered or not.
Has anyone had any dealings with these people? I don't know what else is left to do, but warn people about a bad place to send their money for Hawaiian music.
I don't like to put up anything negative on our wonderful Taropatch forum, but I feel compelled to warn members of a potential scam.
Mahalo for listening.

Koaniani,
Ola, Barry

cpatch
Ahonui

USA
2187 Posts

Posted - 06/10/2004 :  11:00:46 PM  Show Profile  Visit cpatch's Homepage  Send cpatch an AOL message
Their Web site's home page hasn't been updated in four years so I'd say it's a good bet that they're no longer in business but haven't taken their Web site down. Sorry that you had this experience...in the future I would definitely shy away from companies that don't respond to emails.

In the meantime, perhaps some kind soul here might be willing to send you a copy of the album, given that you HAVE already paid for it.

Craig
My goal is to be able to play as well as people think I can.

Edited by - cpatch on 06/10/2004 11:03:13 PM
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bluespiderweb
Akahai

USA
91 Posts

Posted - 06/10/2004 :  11:42:58 PM  Show Profile
Aloha Craig,
Thanks for the empathy. And yes, that's a good rule to follow-no reply, no business. I didn't know that websites could exist that long if they aren't in business. I guess if they can collect enough revenue from it, they can keep it going?
Take care,

Koaniani,
Ola, Barry

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cpatch
Ahonui

USA
2187 Posts

Posted - 06/11/2004 :  01:08:27 AM  Show Profile  Visit cpatch's Homepage  Send cpatch an AOL message
Actually, often they're just forgotten and abandoned by their owners...it depends on how they're hosted.

Craig
My goal is to be able to play as well as people think I can.
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